Great customer service and nice waiting area, very fast accurate service .. I went in for an oil change and they checked everything for me and always give recommendations for any other service I may need, I also purchased my Highlander from them and would recommend 10/10
Fred and Evan all made our car buying experience as painless as car shopping can be!! This was our 3rd purchase with Buckeye Superstore and we will definitely be back in the future!!!
Always great to schedule an appt. Service advisors always let us know what is going on with our vehicles, multiples of them! Thank you, Buckeye! Our Wrangler 4xE’s (2), have very under-performed! When we have had to take the ‘24 with 4000+ miles in for service!!! Jeep (Stellantis) hasn’t figured that out yet! The ‘21 is in the same boat!!! Please Jeep/Stellantis figure out technology to make my 20,000+ mileage work.
Even was my sales rep. He was absolutely amazing, someone who you could actually see yourself being friends with. He was very personable and extremely easy to connect with. They did not have exactly what I was wanting in a 2025 Jeep Wrangler so Evan walked us through, step by step to custom order exactly what we wanted. I wanted a Sahara but the Sahara did not come in the Mojito color that I wanted. So Evan explained that we could go with a Sport S and add any and/or all the Sahara options that I wanted (aside from the matching body color top). After placing our order, it only took like 27 days for us to get it. I was shocked that it only took that long to build my custom Wrangler from scratch. I absolutely LOVE my Wrangler and I may never do business with anyone, other than Buckeye, ever again. I have bought many vehicles in my time and this was by far my best experience that I've ever had. Even the closing of the deal took less than 20 minutes... probably would have taken less but I talk a lot. Lol
Great experience. Nate was very easy to work with and showed us several options that fit within our budget, while trying to get us a price that wasn’t “low” due to a long loan term.
10/10 experience!
Where do I start. First of all, I want to give a big thanks to John, Fred, and Chris for their outstanding customer service and teamwork. John was the salesman that helped me not only get into the vehicle I wanted, but he really did make the whole experience worthwhile. He listens, empathizes, and gets work done! Chris, the salesman director; went above and beyond to get my deal to where I wanted to be. No gimmicks, pressure; or miscommunication. Lastly, the finance director Fred; finalized my purchase and made sure that I was completely informed and comfortable with signing any paperwork. At the end of the day, I recommend driving from out of town, even if it’s hours away like I had to; to do business with these fine people. I will be back for myself, family; and friends. Thank you gentlemen, thank you Buckeye Superstore!
All staff are considerate. I appreciate that Jonathan and Olivia in the Service Department explain the work to be completed, and update me throughout the process. There is also a very nice waiting area.
Chris and Mike were great to work with. I gave them the terms I needed to make a deal and they got me where I needed to be. They also were very hospitable with my children which made the process go smooth.
Can't say enough good things about this dealer. I found a truck online that definitely had my name on it. Bert and Mark were awesome to work with. I really appreciated that they took a single female from way across the country seriously. I live in AZ and had to fly to Ohio. Bert picked me up at the airport and everyone was extremely sufficient, thorough and knowledgeable. My experience was great. I got an amazing used truck with very low mileage at a great price. Thank you for making me feel welcomed, respected and selling me a great truck.
I had to drive to Ambrose GA to pick up a 7'X12' enclosed trailer and then back to AZ. The truck towed great. Thank you again.
Nate was absolutely amazing! I’ve now bought two vehicles from him and have been beyond pleased each time. I will continue to reach out to him for any vehicle purchase in the future!
Made the best deal possible for my needs, and finance, compared finance institutions to get me the lowest rate possible and followed thru with things that I needed addressed on truck that I purchased really happy
Johnathan and his team are great !!! Very experienced team at buckeye super store!!! I was in a time crunch and they got me in and got my truck done. Also set me up with a loaner car with Molly at at Fleet one. Buckeye Super store and Fleet One rentals go above and beyond for their customers!!!! I appreciate them both !!! Thanks again for the great experience!!!
Had an amazing experience. Everyone there was friendly and knowledgeable. Quick response times and a wonderful no pressure atmosphere. My salesman Evan was extremely helpful. I would absolutely recommend this company to anyone looking to purchase a vehicle.
Thank you so much to john &Fred and the rest of the gang for letting us to purchase our car have a good week & God bless you karen & darren
Buckeye was so professional when I went to them for a car. Everyone was so friendly and helpful. Evan S. Was my salesperson and he worked hard to keep me in a payment I could afford and found me what I ended up falling in love with. The entire staff was helpful.
Worked with Mike, Chris, and Fred. These guys have been great to me with answering all the questions, whether they were good ones or not. I would highly recommend local or even an online purchase with this company.
My experience with Buckeye was seamless and appreciated. Purchasing the vehicle virtually was challenging but my salesperson John was helpful throughout. Would recommend.
Very happy with the Buckeye Superstore team. They made purchasing my new vehicle such a breeze. Each staff member was very informative during the process. Our salesperson John went through the entire vehicle with us, showing off all of the features before we left the lot. We couldn’t be happier!
Buckeye is the only dealership I have used since 2012! Today they checked out everything making sure my car is safe and even washed off the road salt for me. Matt in the sales department is great to work with! Highly recommended.
Matt, Chris, and Fred made the car buying process smooth. They were quick with the paperwork and we got right in and out. It was everything you expect from a local dealership. They were helpful in giving me space to make my decision and were transparent with all steps of the process. I will return.
My family and I have bought many vehicles from buckeye Chrysler in Shelby. We’ve always had good customer service and they have always tried to earn our business. This is my second truck from mike and he’s always been great to work with. Thanks again guys. Loving the new truck.
Everyone I have spoke with at Buckeye Superstore has great customer service and helped me get out the door in a timely manner. Thank you for my new go to for my Jeep!
This was my second car purchase at the Buckeye superstore, John and Fred were extremely helpful with the purchase of my 2024 GRAND CHEROKEE L LAREDO. Will always purchase from this location!
The service department is ALWAYS very kind, timely and thorough. I'm a busy person but value the importance of maintaining vehicle maintenance and so I appreciate the ease and availability of making service appointments based on my schedule. They are thorough but also quick and im rarely there over an hour.
Took my Gladiator in for undercoating work, and waa greeted by the best brother and sister team in the service department. They made the experience fun and easy. I would recommend Buckeye Superstore Sales and Service!
Eric, Jonathan and Olivia are top notch when getting my vehicles in for service. With Buckeye’s top of the line service techs, parts and sales departments there’s no need to go anywhere else.
I have bought two used cars from the Buckeye Superstore. Both cars have been good cars as advertised. They were honest and answered all of my questions. I would recommend them to anyone!
My experience with Buckeye was quite professional. Salesman Nate Oswalt is motivated and efficient! His attention to detail really impressed me. Finance Director Fred Barabani also gets the highest marks. I wouldn’t hesitate to do business with them in the future. Thank you!
Matt and Fred were both so kind and down to earth. No pressure for a sale and I left with the beautiful vehicle I was hoping for. Thank you both for a positive experience!
This is the first time that I have bought a car from buckeye superstore. I was in need of a car.So I stopped in to see what they had. I found the people at the dealership very down to earth and easy to deal with. My sales rep was named john and he did an excellent job for us. You got me into the car I wanted at a good price. I am very satisfied and I would recommend this company to my friends.
Excellent . I felt very comfortable with Matt and he listened to my needs and wants in a vehicle . Maybe best experience , I have had buying a van . Everyone I was around very friendly and helpful.
Simple factory recall, software update, but Buckeye is always on top of it, lets me know when they are do and makes an appt that is convenient for me…love Buckeye Chrysler Jeep!
Buckeye Superstore was great! The process of purchasing a vehicle through them could not have gone any smoother. From sales, to service, to financing, the whole group was fantastic. Thanks again for a wonderful experience!
Buckeye Superstore has great people who go out of there way to help you find the right vehicle. They are friendly and kind and just great people to buy a car from
Service department is top notch for me and my friends they all treat me like family I always can count on them always that’s why they deserve the 5 stars from me like call and they get me right in and my vehicle back to me within a day or so I’m very pleased!
Known John and the people at Buckeye for years. Literally family. Best place to buy an automobile. They take care of you and get you into exactly what you need without pressure.
Nate (sales rep), Chris (sales manager), and Fred (finance manager) were great to work with. We had good dialogue and negotiation such that we were able to come to an agreement on terms. This is the second vehicle we’ve purchased from Buckeye Superstore and we will be back in the future. Overall, a great experience!
I highly recommend The Buckeye Superstore for all of your car needs! You are always greeted with a smile! Their Service Department is top notch and will guide you to what your car needs! Just ask for Jonathon, Olivia, or Gavin. They are AWESOME!
The most honest place to go! All of them r awesome. Wouldn't go any where else. Been going there over 10 yrs now. Buckeye is our place to go for everything!
The entire experience was just absolutely GREAT!!! I was treated extremely well , everyone was very nice and they made me feel like family. Definitely buying from them again.
This was our 3rd vehicle we have gotten from Buckeye Superstore. Our first brand new vehicle. We highly recommend them to everyone. Matt Ball is truly my favorite sales guy. He makes you feel like family. We will be back for sure. ❤️❤️❤️
Found a gem at this dealership four and half hours away, and everyone there was helpful and kind. Keynen was fantastic to work with through texts, videos and even a FaceTime call that allowed me to look over the vehicle the best I could from almost 300 miles away. Wife and I decided to take a chance and drove to the dealership to see and test drive in person. Keynen did not misrepresent the vehicle and it was worth the trip; the dealer even took care of an unexpected mechanical issue at their expense before we drove it home. Cannot say enough good things about Keynen, Fred and the entire dealership. The worst part is they are so far away from us because we would definitely do business with them again! Highly recommend!
Derick Zehner was amazing for a newbie salesman. Keynen Zachman did awesome whenever Derek reached out for assistance. Both of these young men showed great respect to my mother who uses a walker. They were on point opening doors and holding doors and just everything you would like to see a young man do they were on point I could not be happier with the vehicle that I was sold, it is not what I went in to get, but it is the best one that I could’ve walked away with thank you again so much for such an awesome experience.
Our salesman, Evan Strong, was the absolute best. He was professional but also personable.We found the perfect van for our family and we love it! We will be back for future vehicle purchases.
I Love the Buckeye service department! Olivia and Jonathan are both stand up people. I trust them to take the same care with my vehicles as I do. Olivia has helped me out on several occasions, and you just don’t get that much anymore.
Thank you for taking great care of me and my vehicles!
Best dealership to go to when your a first time car buyer This place was very professional works very well with you with options to chose from and I was only in their for a half an hour and same day I went home with a beautiful jeep definitely recommend this place and Mike was very kind and will come again!.
Derek Zehner did an amazing job and the rest of the sales staff this is my second time buying a a vehicle here and both times have been amazing my parents have bought their last five vehicles here as well great customer service and great staff!!
We drove an hour to purchase a truck here and I am so glad we did! It was the BEST experience I have had buying a vehicle. Quick, efficient and amazing customer service from everyone we spoke with!
Had an amazing experience coming in to purchase a vehicle. They worked with me on exactly what I wanted and was able to walk out with a new car that fit my family’s needs. Shout out to Allen in sales and the finance team. You guys are amazing !
Not a big fan of going to car dealerships. I will have to say that I had a good experience here.Sales people were great. Got what I wanted on trade in for my Tundra. Ended up getting a new Ram.
Recently had a horrible experience with another dealer and took a trip with the wife to Buckeye Superstore. Both of us walked out with newer vehicles and the team at Buckeye Superstore were all easy to deal with. Never felt pressured and Fred the finance manager was the best I’ve ever dealt with, literally explains everything and stayed late to answer all of our questions. 10/10 would recommend
Always have a great experience buying vehicles here. I just bought a brand new vehicle, and the process was smooth. This is the 4th vehicle(I believe) that I have gotten here and have never had an issue.
I will say that the vehicle I got was being driven by someone and it had not been cleaned yet so we scheduled the cleaning, and my car was washed on the outside but I thought I was getting a full clean, inside and out, since it hadn’t been done. I may have been mistaken.
Otherwise, everything was great and will always come back to get vehicles.
Mike and Fred were extremely helpful! It was a stress free process with them. Knowledgeable and kind , would definitely recommend anyone looking for a new car to go see them.
They were so helpful and had everything I needed in a timely manner, had my car in and out and they did such a great job I couldn't be more pleased. I'll definitely be back if I need anything else.
Absolutely great experience with these guys. We stopped in just to shop around to see what they had. Allen was Absolutely professional and got me pretty much everything we'd asked for . Tho they got me around 35 bucks higher than what I wanted. But thats only because I get the best extended warranty they offered. And they changed the oil and put new tires on it free of charge. Can't ask much more than that. After my truck is paid off . Ill be going back for a new ride of my own . The wife is very happy with her new car. Thank you guys so much . 5 stars all day !!!
I recently purchased a 2024 Jeep Grand Cherokee. Matt, the sales associate , was very helpful in assisting with my decision. He is definitely a salesman who can be trusted. I was wavering on my decision between three vehicles, and Matt had been listening to my preferences. He helped me make my decision on the vehicle that had all the features I wanted, and was also a better deal financially. I was referred to Buckeye Superstore by two people who have had good luck with purchases and service over the years through this Dealership, and I am very grateful I was referred.
I was getting ready to leave town for the weekend and noticed the tire pressure in one of my tires was low. I called the service department late Friday afternoon and they repaired the tire right away so I didn’t have to cancel my plans. They deserve more than five stars.
Keynan was so nice helped us through the whole process and even bought us lunch, we have never had anyone do that for us !!! Everyone there is really nice. If you are looking for a new vehicle I highly recommend Buckeye Superstore!!!
Everything was good Buckeye was one of the few dealerships that do oil changes on Saturday that was very convenient for me. They were very courteous and on time with a good price.
They handled the TSB, ordering of parts, and repair and silence of the brake noise on my Redeye Hellcat. Just had my annual oil change done on my hellcat. This was performed by Vinnie. He did a great job. Friendly guy that clearly takes pride in his work and was extremely careful with my car. Much appreciated.
I came here with almost zero hope of being approved for anything at all but luckily I gave it a shot.
I reluctantly text Penny yesterday (11/4) and told her my exact situation, no cash, a less than desirable trade-in with $5k still owed, credit that would make a grown man cry. She said come on in and let's see what we can do for you. She then suggested I see Andy. So I went in first thing in the morning (11/5) and sat down with Mister Andy Shepard and explained my situation. I still have next to zero hope at this point.
We went for a test drive in a nice little Kia Soul. I'd mentioned I was interested. He disappears for a few mintues, comes back, drops some paperwork on the table and says, there ya go, we got you approved! I literally had tears of joy.
All that said, I'm the proud recipient of a 2020 Kia Soul with only 40k miles.
They even let me try some local pizza they ordered, that was a nice treat.
I absolutely highly recommend this establishment. I'd give it 6 stars if I could.
Excellent work by the entire staff, kudos to you all.
Thank you all so much for this life changing experience.
We had a great experience at Buckeye Superstore . This is our second vehicle we have bought from this dealership. Matt was our salesman and he did an amazing job finding a truck that was perfect for us . Fred the finance guy has been a great help as well . I highly recommend buckeye superstore for your next vehicle purchase.
The customer service was the most outstanding ever! Very pleased with my service and Allen Gerwig made sure to make the experience enjoyable and to help with finding the best option for us! Chris also helped with our experience and both Chris and Allen were very respectful, caring, and understanding. If you’re looking for a new vehicle this place is the place!!
I had a very great experience. Spoke to Nate regarding my trade prior to driving out from Columbus. Once I was at the dealership Nate greeted me and it wasn’t too long before a deal was being written up. Financing got me a better interest rate than my credit union. All said and done, it seemed like I was in and out. Probably the best car buying experience I’ve ever had.
I’ve bought a lot of cars. The experience at Buckeye Superstore was tops. Bert in sales is helpful and honest. Chris is the best finance manager I’ve ever dealt with. They treated me with respect, fairness and integrity. I can’t overstate how rare those qualities are in car dealerships. Highly recommend going here to buy your next car, truck or SUV.
I worked with John and he was super nice and helpful. Made sure I was taken care of. Everyone I talked to was super nice and made the whole experience super easy.
Most honest guys I know. If you are looking for a car, these guys will treat you right. They are not super pushy and will listen to what you want and need in your vehicle. If they don't have what you are looking for, they will find it. They also work around your schedule and make the whole process simple and convenient. THANKS to Buckeye Chrysler Dodge Jeep Ram FIAT Superstore Mike Monroe, Chris Fulk, Fred Barbani, and Mark Ferguson.
Great service, in a timely fashion. Got an oil change/inspection and 4 tires in under an hour. Have done cost comparison on tires in the past and they are always competitive.
I've shopped here a couple times and have always had excellent service throughout the whole process. Everyone is so nice and very helpful. 10/10 recommend.
All we can say..is what an easy and carefree process in buying our Gladiator..This is because of every kind and caring employee that goes to work each day to please & treat every customer like a family member. We appreciated how excited everyone was when we closed the deal-every person handling each department we got to meet..it was a very comfortable complete transaction.. Now having the WILLYS for 2 months I'm still in love with the vehicle and my tires.. who really complains about tires being noisy when they look that cool?? Thank you ALL- TeRRi & MiKe D.
This place is Awesome, they go way out their way to make things happen, found me a New Rubicon that had all the options I wanted, their was only one in a 300 mile range and we are over 2 hours away from this dealership and they meet us have way. This is our second wrangler from them and will be getting our next one with them, thanks Nate and Chris for your hard work and dedication to costumers.
I have bought alot of trucks at many different places, and this by far was the best. Everything went so smooth. Can't say enough about them they were all awesome! Would give them a 10 star if I could!! Highly recommend!
Always, very friendly and helpful. They even reminded me I had purchased the extended warranty on my car that was totaled, so I got the cash back on that. They also reminded me that since my car was totaled, I should be getting reimbursed from the insurance company and showed me what form to send to them. So they go above and beyond, To be helpful
5 Stars – Loyal Customer for a Reason!
Just picked up my 2025 RAM Bighorn from Mike Monroe at Buckeye Jeep Dodge Ram Fiat in Shelby, Ohio, and once again, he delivered an outstanding experience. This is my FOURTH truck from Mike—and there’s a reason I keep coming back.
Mike is knowledgeable, straightforward, and always goes the extra mile to make sure I’m taken care of. He never pressures, always listens, and makes the whole buying process smooth and stress-free. Whether it’s answering questions, working through options, or just being genuinely helpful, Mike has consistently earned my trust.
If you’re in the market for a vehicle, I can’t recommend Mike Monroe enough. He’s the kind of salesperson who builds relationships, not just sales. I’ll definitely be back when it’s time for truck number five!
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